Global admin users often upload data to Totango. These uploads are used as one-time uploads for initial set up or as the main channel of updating data in Totango.
Totango gives global admins a way to clearly understand the status of each upload in real-time, on top of the notifications sent.
Totango gives global admins a way to clearly understand the status of each upload in real-time, on top of the notifications sent.
Value
- Global admins are able to monitor upload progress in real-time
- Global admins can easily review in-progress and past upload information in an improved UX
Use Cases
- As a global admin, I am able to see real upload time for each completed upload. Upload time is measured from the begging of the file upload till it is seen in the UI.
- As a global admin, I am able to see the number of records count and upload time progress in real-time for uploads in progress.
- As a global admin, I am able to clearly review relevant upload information.
- As a global admin, I am able to see one-time uploads and concurrent uploads in different tabs.
* To start uploading a new data file click on “Upload Data” button.
Limitations
- The upload time is not available for uploads started before today.
Where To Find It?
Go to integration hub page (under Global Settings) -> Data files
Email Notifications
In case of any failure (including a partial success or a skipped file), the global admin will be notified by an email containing the failure details. Users with access to Integration Hub can customize what notifications you receive for file uploads:
Other Resources
Review the articles below to read more about uploading data to Totango:
Integration Hub - Uploading customer data to Totango using CSV files
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