In this Totango Academy Live Webinar we will be discussing how to set-up Totango's SuccessFlows as well as how to use the new segmentation capabilities to drive processes for your team.
Specifically we will review the following:
- Setting-up SuccessFlows in Totango
- Using Segments to ask questions about specific type of activity by your team
- Setting-up alerts and SuccessPlays to drive proactive processes
- Visualizing key segments in Reports
This session will have lots of live demos so you can see exactly how to take advantage of Totango to optimize and streamline your Customer Success interactions. Additionally get the chance to have all your questions answered live on the Webinar.