In this Totango Academy Live Webinar we will be discussing how to set-up Totango's Health Console to visualize your customer journey through tried and true best practices.
Specifically we will review the following:
- Totango's methodology for customer journey phases
- Data needed in order to define the right segments
- Setting-up segments within the Health Console
- Making Health Console insights actionable via SuccessPlays and Campaigns
This session will have lots of live demos so you can see exactly how to take advantage of Totango to optimize and streamline your Customer Success interactions. Additionally get the chance to have all your questions answered live on the Webinar.