In this Totango Academy Live Webinar we will be discussing how to leverage Totango to proactively manage upsells, improve overall efficiency, and visualize information via Reports.
Specifically we will review the following:
- Deciding what data and metrics are needed to identify upsell opportunities
- Setting-up Alerts for real time notifications on opportunities
- Creating consistent upsell processes via SuccessPlays and automating upsells via Campaigns
- Tracking and reporting suggestions
This session will have lots of live demos so you can see exactly how to take advantage of Totango to optimize and streamline your Customer Success interactions. Additionally get the chance to have all your questions answered live on the Webinar.