In this Totango Academy Live Webinar we will be discussing how to use Totango in your 1 to Many programs as a low touch service to provide excellent service with limited resources.
Specifically we will review the following:
- Deciding what type of customers can benefit from the 1 to Many program
- What parts of the Customer Journey are optimal for 1 to Many programs
- Ideas for the types of 1 to Many programs to start with
- Set-up, configuration, and maintenance to run the programs
This session will have lots of live demos so you can see exactly how to take advantage of Totango for your 1 to Many programs. Additionally get the chance to have all your questions answered live on the Webinar.