In this Totango Academy Live Webinar we will be discussing the new additions to Totango including Success Flows, Zendesk Integration, and other Customer Love features.
Specifically we will review the following:
- Success Flows - associate and manage your customer interactions by lifecycle stage or business process
- Zendesk Integration - gain richer context of your customer by seeing help desk ticket info in Totango
- Click-to-call and Click-to-email - with one click, get connected with your customers faster
- One-click Attribute editing - modify key account info by editing any attribute in the account profile header with one click
In this session will have lots of live demos so you can see the new additions in action. Additionally get the chance to have all your questions answered live on the Webinar.