In this Totango Academy Live Webinar we will be discussing how to leverage Totango's Metrics in processes and customer communications throughout the customer lifecycle journey.
Specifically we will review the following:
- Deciding what Metrics to configure to have the most impact for your specific business
- Configuring SuccessPlays and Campaigns to drive processes and customer communication
- Infusing Metrics into Health definitions
This session will have lots of live demos so you can see exactly how to take advantage of this powerful capability. Additionally get the chance to have all your questions answered live on the Webinar.