In this Totango Academy Live Webinar we will be discussing how to implement and automate your Customer Success processes with Totango.
Specifically we will review the following:
- Deciding what part of your Customer Success journey/process can be automated
- Configuring SuccessPlays for a consistent process for CS to follow
- Tracking progress
This session will have lots of live demos so you can see exactly how to take advantage of this powerful capability. Additionally get the chance to have all your questions answered live on the Webinar.