In this Totango Academy Live webinar we will be discussing some of the advanced capabilities that can help optimize your use of Totango. Gain time saving tricks.
Specifically we will look at how to:
Efficiently leverage Active Lists capabilities
Visualize key data trends with Reports
This session will have lots of live demos so you can see exactly how to use Totango to optimize your day to day. Additionally get the chance to have all your questions answered live on the Webinar.
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Account Profile Overview
Account Profile Customization
Enhancing your Account Profile Header with Custom Metrics and Hierarchy Roll-Ups
Analyze Customer Information Using Trend Charts
Totango Core Metrics: Engagement Score, Usage Frequency, Time Spent, Active Users and License Utilization
Adding Assets to the Account Profile
Leverage Totango's Metrics to drive processes, communication, and improve customer Health [Webinar]
Managing Engagement with Individual End-Users
User Profile
Contacts
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