The following issues have been addressed in this release:
- We implemented updates to how engagement score is calculated for accounts - We specifically adjusted how the engagement score is calculated for accounts that had a few activities in the past 14 days. Previously calculated score was erroneously higher than the new calculation.
- We have released a new Totango for Slaesforce.com package - Specifically we have restored the “Show more insights” button and fixed a bug which in some cases prevented the Totango health bar from beeing seen in the Totango section.