Release Notes - Ver 20.238 - March 5, 2023

Create advanced segment queries

You can now use AND/OR logic in segmentation! Identify, report on, and communicate with fine-tuned customer segments using and/or filters and nested logic. Read more

Key contact write back

To manage contacts more efficiently, we added the ability to update the Key Contact checkbox in the contacts widget and have the change sync back to SFDC (only if enabled).

Bug fixes

[Bug Fix] We fixed an issue where business hours were not showing in the campaign only when editing. 

[Bug Fix] Scorcards metrics weren’t loading the correct data. The issue is now resolved.

[Bug Fix] Tasks were missing from different services in the agenda and plan tabs. The issue is now resolved.

[Bug Fix]  We resolved an issue where "number of engagements" column would disappear from the edit column once a segment is saved.

[Bug Fix] Campaign delivery stats on the user profile page do not display the correct date. The issue is now resolved.

[Bug Fix] Multidimensional health rank filter does not work as expected when used in Segments and SuccessPlay. The issue is now resolved.

[Bug Fix] Segment follow up emails would present rounded values for decimal values. Now, the values will be shown with two digits after the decimal point.

[Bug Fix] New Successplays are not visible/searchable when the segment is larger than the maximum size of a segment field in the database (15000 characters). The issue is now resolved.

[Bug Fix] Campaign fallback links with dynamic data did not take fallback value. Issue is now resolved.

[Bug Fix] Hierarchy breadcrumbs were limited to a fixed number of child accounts. we fixed the issue and it is now showing the correct amount of child accounts in the breadcrumbs.

[Bug Fix] Lifecycle attribute column name would change when segment is exceeding certain amount of entities. Issue is now resolved.

[Bug Fix] Outcome Success Plan report displaying the objective's incorrect status. The issue is now resolved.

[Bug Fix] We resolved an issue where segment column name did not update after editing attribute display name. 

[Bug Fix] Task details format in the open tasks widget is inconsistent. Issue is now resolved.

[Bug Fix] The user with the account assignment role is unable to add a contact, even when allowed in the settings. The issue is now resolved.

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