Writeback for NPS and CSAT in Salesforce
View NPS scores and CSAT scores and feedback in Salesforce following responses with real time writeback. Read more
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Preview CSAT and NPS destination pages
[Bug Fix] We resolved an issue where the order of Category and Status columns under Objective settings is not preserved after editing.
[Bug Fix] When editing a collection record, the edit collection form appears with the hidden attributes still listed as editable fields but no value displayed. The issue is now resolved.
[Bug Fix] When you resume and pause a campaign, it is not registered in the system as 'modified by'. The issue is now resolved.
[Bug Fix] When the Provisioning Status is set to 'Suspend' - the Account Status attribute is also changed to a retired value of 'Suspended'. When switching from suspended to active mode, navigating between tabs, and returning, the value reverts to the previous value. The issue is now resolved.
[Bug Fix] We resolved an issue where tasks of archived and deleted accounts appeared in the Team spotlight/work focus.
[Bug Fix] We resolved an issue where creating a segment according to touchpoint reasons didn't populate all the relevant users.
[Bug Fix] When trying to set the value to a numeric attribute as zero in a segment, the attribute did not get updated. After the fix, the numeric attribute can be updated to Zero from within the segment.