Health calculation for the last 180 days
As a Totango admin, you can now re-run daily health calculation for past periods.
Navigate to the Health Settings page and click “Re-Calcualtlae health” to a date range of up to 180 days.
Metrics and health ranks (both at account and enterprise account levels) will be recalculated for that period applying the newly- defined health configuration and overriding past values.
This is useful if:
- You make a change to your health formula and would like to apply it to past dates
- You enable Enterprise health feature and would like to have correct historical values for parent accounts
Keep in mind that if you have a large account base it may take Totango several hours to complete the full re-processing of data. You can monitor the health recalculation job in the Data Calculation page.
Once the re-calculation is done you will get visibility in the parent account for past duration.
Health at the parent level can now be used in segmentation. You can now trigger tasks, campaigns and success play based on its value.