Welcome to Fall and our Catskills release!

The last quarter of 2022 is here and you can expect exciting new functionality to be delivered as part of this release. Read More

New SuccessPlay Notifications

Keep your entire organization informed with new ‘Celebrate Milestone’ and ‘Notify Team’ SuccessPlay actions on parent accounts when important events happen on child accounts. 

Set Business Hours for Campaign Emails is no longer in Beta! 

Deliver emails to your customers at a time when they’re more likely to open and engage with them thanks to Totango’s new Business Hours for Campaign Email Delivery. Read More

Unified Contacts Widget is no longer in Beta!  

The unified contacts widget enables you to view and engage with all contacts within each account family, regardless of which account those contacts are bound to within the hierarchy. Read More.

Bug Fixes

[Bug Fix]When copying an NPS/CST campaign you can’t edit the campaign goal. That issue is now resolved.

[Bug Fix] When using a RIF form in Successplays, tasks details are getting cut off. The issue is now resolved.

[Bug Fix] Contacts don’t show up in the Touchpoint Participant field when the parent account has more than 1000 accounts. The issue is now resolved

[Bug Fix] The report in SuccessBLOC's report tab does not show one segment data correctly. The issue is now resolved.

[Bug Fix] In Data Modeler, when creating an attribute from any type that is defined ‘Mark as privileged access’, the attribute is not showing up in the SuccessPlay Update information Actions. The issue is now resolved.

[Bug Fix] Certain scheduling configuration in campaigns would result in a broken campaign page view. Issue resolved.

[Bug Fix] Last login date for certain Zoe users was incorrect, issue is resolved.

[Bug Fix] We resolved an issue where Roll-up (sum) attributes randomly show/no-show upon page refresh in the Key Info (account profile). 

[Bug Fix] When navigating to the ‘My Portfolio’ tab in Totango App in Salesforce it shows an error message. Issue is resolved.

[Bug Fix] We have resolved an issue identified in the setup process of the Zendesk Connector.

[Bug Fix] When trying to update the success manager for an account an error message is displayed stating that write-back is disabled and the write back has failed. Issue is now resolved.

[Bug Fix] We resolved an issue where Campaigns were activated without configuring a fallback value for the first name field.